Puncak Pass Resort, Puncak
About the Hotel
Puncak Pass Resort, a 4-star accommodation, combines luxury and nature with its extensive amenities including a spa,
Rooms & Amenities
All 47 rooms at Puncak Pass Resort come equipped with free WiFi, minibars, and
Dining Options
Dining options include Indonesian and European cuisines served at the
Leisure & Activities
Recreational amenities at Puncak Pass Resort include an outdoor pool and a
Business & Services
Event facilities include
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Elevator
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Horseback riding
- Fishing
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Children's pool
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Seasonal outdoor pool
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- BBQ facilities
- Leisure/ TV room
Room features
- Mini-bar
- Sitting area
- Patio
- Terrace
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
My stay at the hotel was a mixed experience. The location was fantastic with beautiful views but the presence of insects inside the room was a downside. The service provided by Qoyyum was exceptional, going beyond my expectations. The dining options were good but the taste and variety of the buffet dinner and breakfast could have been better.
My stay at the hotel was a mix of positives and negatives. The rooms, although at the superior room standard, were of average cleanliness considering the price paid. On the other hand, the service provided by the staff, from the front desk to all the waiters and bellboy, was top-notch with their attentiveness and constant smiles. The location, nestled almost at the top of the Puncak Pass with serene views, offered a really quiet environment without any disturbances. However, the dining experience left much to be desired with not-so-fresh offerings. Overall, the hotel had its ups and downs, but with room for improvement in several areas.
Upon arrival, there was a faint smell in the rooms that could be easily cleared by opening the balcony door. The lodge's rooms were of average standard, although they could have been cleaner for the price. The in-suite pictures matched the actual lodge.
My stay at the hotel was a mix of positives and negatives. The rooms were spacious and charming inside, but they need some modern updates. The service was very attentive, with friendly staff, although the location was isolated and getting transportation could be a challenge. The dining options were quite limited, and the facilities were satisfactory.
The hotel building looks quaint from the outside, but the rooms need a lot of work to meet modern standards. The entrance had a bit of a smell that could be cleared by opening the balcony door. The service was excellent with attentive staff, even helping with booking transportation. The location offers spectacular views but can have traffic issues at peak times. The dining options were mediocre, with limited choices. Overall, a mixed experience with room for improvement.
The hotel has a great location on top of the Puncak Pass with very nice scenery, making it a very desirable place to visit. The rooms can be a little bit stuffy, but they have great showers and comfy beds. The service is genuine, with nice and welcoming staff. The dining experience is good with a fair variety of food available. The facilities need improvement, and there is easy access to public transport from the resort.
The hotel's rooms, although quaint from the outside, need improvements to meet modern standards; however, the staff was polite, friendly, and helpful. The location offers spectacular views but may require careful planning due to traffic regulations. The dining experience was enjoyable with a fair variety of options, while the facilities were praised.
The hotel's rooms are dim, not clean, and have a slight smell which detracts from their quaint exterior. The breakfast is good with fair variety and service. The staff are kind and friendly, but communication and room checks could be improved. The location is truly misleading but has a spectacular view over the valley. The dining experience offers a good spread of food options. Overall, the hotel has potential but needs improvement to reach 4-star standards.
The hotel offered breathtaking views and a peaceful location perfect for a tranquil getaway. The rooms were cozy with stunning landscape views, although some areas needed a bit of maintenance. The friendly service and attentive staff made my stay enjoyable, with quick responses to any needs. The dining experience was decent, but some improvement in variety could enhance the overall experience. The facilities were generally good with a lovely pool area to relax and unwind.
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